Returns & Exchanges
At Cádomotus, we want to ensure you have the perfect gear for your performance; if you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of receipt.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the unused items in their original packaging, ensuring all tags are attached and the products are in resalable condition.
- 3.Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.